Real-time Support, when you need it the most.
When you need help with AnywherePOS, payment terminals, merchant access, or setup questions, start here. You will get a clearer answer when we know what you are trying to do and what is happening at the counter.
Remote support
Allow the AnywherePOS support team to connect to your Windows computer and help resolve your issue.
Only download and open this software when our support team instructs you to do so.
Download the ZIP file, extract it, then open AnywherePOS_Remote_Support.exe and follow your technician’s instructions.
Download remote support for WindowsOnly download and open this software when our support team instructs you to do so.
Download the ZIP file, extract it, then open AnywherePOS_Remote_Support.exe and follow your technician’s instructions.
Choose the fastest path to the right answer.
Call support
Speak with the AnywherePOS team at (828) 214-5550. Real support right when you need it.
Call supportTroubleshooting
Gather the details that help support move faster: device, location, user, error message, and what changed recently.
View the GuideFAQ and resources
Review common PCI, QuickBooks, hardware, pricing, and browser-based POS questions before you call.
Read FAQsBefore you contact support, collect these details.
What happened?
Share the task you were trying to complete and the exact message or behavior you saw.
Where did it happen?
Include the location, register, browser, terminal, and user if those details apply.
What changed recently?
New hardware, new permissions, changed network settings, or recent updates can point support in the right direction.
Evaluating AnywherePOS instead of needing support?
Book a guided demo and we will walk through the right software, terminal, and payment setup for your business.
Book a demo